Concierge Web

Your website, taken care of.

Custom websites for small businesses across Northern Virginia, DC and beyond. We design, build, host and manage them. You run your business. We handle every update.

One build fee. One monthly plan. No logins, no editors, no surprise invoices.

The problem

DIY website builders hand the work back to you.

  • Your site looks like everyone else’s

    Sites built from the same templates blend in with your competitors.

  • You end up as the webmaster

    Every update means logging in, relearning the editor and finding the time.

  • One wrong edit breaks it

    A slip can knock out your layout, links or bookings, with no one to call.

With Concierge Web, none of that is your job. We design it, run it and make every change.

Your options

Three ways to run a website. One you never think about.

  • DIY builder

    A low monthly fee, but the design, the updates and the fixes are all on you.

  • Hourly agency

    Expert work, but around $150/hr, and every small change is a new invoice.

  • Concierge Web

    Custom design, one flat monthly price, updates included, and a team that handles it all.

How it works

From first call to every change after launch.

  1. Consultation.

    We learn your business, your goals and what the site needs to do.

  2. Design with us, live.

    We design your site with you in working sessions, so you see it take shape and approve it before we build.

  3. Build and launch.

    We build it, connect your domain and booking, and launch.

  4. We handle every change.

    Send a request by email or through your client portal, and it’s done. You never log into an editor.

Pricing

Simple pricing. Everything handled.

A one-time build fee, then one monthly care plan that covers hosting, support and your updates.

Essential

Simple sites that rarely change

$149/mo care plan

Build fee from $2,000, one time

Updates included
A few small updates a month
Start with Essential

Growth

Frequent changes or a small online shop

$399/mo care plan

Build fee from $5,500, one time

Updates included
Frequent updates, including bigger changes
Also includes
Priority requests, a small online shop and business email setup
Start with Growth
Compare plans
FeatureEssentialStandardGrowth
Custom design, built with youIncludedIncluded
Hosting, security certificate and backupsIncludedIncluded
Uptime monitoringIncludedIncluded
Domain managementIncludedIncluded
Client portal for requestsIncludedIncluded
Monthly updatesA few small updates a monthFrequent updates, including bigger changes
Priority requestsNot includedIncluded
A small online shopNot includedIncluded
Booking add-on availableIncludedIncluded
Business email setup$99 add-onIncluded

Build fees depend on the size of your site. We’ll give you an exact quote after your consultation.

Add-ons

  • Online booking

    +$99/mo

    On any plan, with no setup fee. Clients book appointments right from your site.

  • Business email setup

    $99, one time

    Included with Standard and Growth. Google Workspace or Microsoft 365 at your domain, up to 5 mailboxes, with the records that keep your email out of spam. Licenses are billed by Google or Microsoft.

Go further

Video and messaging, done for you.

  • Brand Video & Media Package

    from $3,800, one time

    A short film about your business, ready for your homepage and your social feeds.

    • A planning call, shot list and short script
    • A half-day shoot at your location
    • A brand video of about 2 minutes, plus 4 short vertical clips for social
    • 3–5 custom graphics, such as an animated logo and on-screen titles
    • The video placed on your site, with full rights to use everything on your site, social media and ads

    Extra shoot days, travel, drone footage and voiceover available on request.

    Ask about the media package
  • Messaging Framework Workshop

    $1,500, one time

    Know what to say before anyone hits record: a messaging framework built from your own words.

    • Short recorded interviews with you, your team and a customer or two
    • Your one-liner and a one-page message map
    • Homepage copy, section by section
    • A 60–90 second brand film script

    About two weeks.

    Ask about the workshop

FAQ

Questions, answered.

Do I own my website?

Yes. The site and your domain are yours. If you ever leave, we hand over the code and the domain.

Can I make changes myself?

You don't need to. Send us a request and we make it, so the site never breaks from an accidental edit.

What counts as a minor update?

Updating text, photos, hours, prices, team bios, or adding a page from an existing layout. New layouts or redesigns are quoted separately.

What costs extra?

Major redesigns or new sections, large new features or custom development, and copywriting, photography or video unless you add one of our packages.

How fast are changes made?

We tell you when to expect each change when you send it. Larger requests get a timeline with their quote. On Growth, your requests go to the front of the queue.

Is there a contract?

Plans continue month to month after a short setup period. We'll walk you through the terms on your consultation call.

Do you only work with local businesses?

No. We're based in Northern Virginia and work with small businesses across Virginia, DC, Maryland and beyond. Consultations and design sessions work just as well over video.

Can you use my existing domain?

Yes. We can work with a domain you already own, or register and manage one for you.

Do I need good photos and video before we start?

No. Our media package covers a brand video, social clips and graphics, and the same shoot can produce photos for your site.

Do you set up business email?

Yes. Google Workspace or Microsoft 365 at your domain, for up to 5 mailboxes, is included with Standard and Growth and $99 one time on Essential. Moving old email over is quoted separately.

Get started

Let’s take your website off your plate.

Tell us about your business and what you need, and we’ll get back to you to set up a free consultation.

Prefer email? hello@starqlabs.com